Privacy Policy

Effective Date: 1st February 2026
Last Updated: 1st February 2026

ABA with Kids (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of the families and individuals we serve. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws, including:

  • The Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Applicable Ontario privacy legislation
  • Canada’s Anti-Spam Legislation (CASL)

By using our website (https://www.abawithkids.com), contacting us, or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information including, but not limited to:

A. Contact Information

  • Parent/guardian name
  • Child’s name
  • Email address
  • Phone number
  • Mailing address

B. Service-Related Information

  • Child’s age
  • Developmental history
  • Therapy goals
  • Medical or behavioural information voluntarily provided

C. Communication Data

  • SMS consent records
  • Email correspondence
  • Appointment confirmations
  • Inquiry submissions

D. Technical Information

When visiting our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and usage data

2. How We Use Personal Information

We collect and use personal information only for purposes that are reasonable and necessary, including:

  • Responding to inquiries
  • Scheduling consultations and therapy sessions
  • Providing ABA and related services
  • Communicating appointment reminders
  • Sending service updates
  • Improving our website and services
  • Meeting legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties.

3. SMS Communications & CASL Compliance

ABA with Kids complies with Canada’s Anti-Spam Legislation (CASL).

Consent

We only send commercial electronic messages (including SMS and email) when:

  • You have provided express consent, or
  • We have an existing business relationship permitted under CASL.

Consent may be obtained through:

  • Website opt-in forms
  • Consultation request forms
  • Written or verbal confirmation
  • SMS opt-in confirmations

SMS Messaging

If you provide your phone number, you may receive:

  • Appointment reminders
  • Follow-up messages
  • Service-related notifications

You may withdraw consent at any time by:

Message frequency may vary. Standard message and data rates may apply.

We maintain records of consent in compliance with CASL requirements.

Mobile Information Sharing Policy

ABA with Kids Inc. respects your privacy and is committed to protecting your mobile information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS consent and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties for marketing purposes.

Information may only be shared with service providers strictly necessary to deliver SMS communications (such as messaging platforms), and only for the purpose of operating our messaging services.

All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Email Communications

If you subscribe to our email updates or contact us electronically:

  • You may receive service-related messages.
  • Marketing emails will only be sent with proper consent.
  • All emails include an unsubscribe option.

You may unsubscribe at any time.

5. Children’s Privacy

ABA with Kids provides services to children; however:

  • We collect information about children only through parents or legal guardians.
  • We do not knowingly collect personal information directly from children without parental consent.
  • Parents may request access to, correction of, or deletion of their child’s personal information at any time.

6. Disclosure of Information

We may disclose personal information only when:

  • Required by law
  • Necessary to comply with court orders or legal processes
  • Required for insurance or regulatory compliance
  • Authorized by the parent or legal guardian

We do not share information with third-party marketers.

7. Data Storage & Security

We implement reasonable physical, technical, and administrative safeguards to protect personal information against:

  • Unauthorized access
  • Disclosure
  • Loss
  • Misuse

Data may be stored on secure Canadian or North American servers. We take reasonable steps to ensure third-party service providers maintain appropriate safeguards.

8. Retention of Information

Personal information is retained only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Maintain required clinical records

When no longer required, information is securely deleted or anonymized.

9. Cookies & Website Analytics

Our website may use cookies and analytics tools to:

  • Improve user experience
  • Monitor website performance
  • Understand visitor behavior

You may disable cookies in your browser settings.

10. Your Rights Under Canadian Law

Under PIPEDA and applicable Ontario law, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent for communications
  • File a complaint regarding privacy practices

To exercise your rights, contact:

ABA with Kids
Email: abawithkids@gmail.com
Phone: (647) 365-3631

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Continued use of our website or services constitutes acceptance of any updates.

12. Contact Information

If you have questions about this Privacy Policy or your personal information:

ABA with Kids
Toronto, Ontario
Email: abawithkids@gmail.com
Phone: (647) 365-3631

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